Shipping policy
Shipping Policy – LumiBump
Free Worldwide Shipping
We are pleased to offer free worldwide shipping on all orders, regardless of destination.
Order Processing Time
Because each LumiBump piece is personalized and made to order specifically for you, please allow 1–3 business days for processing before shipment.
During periods of high demand or holidays, processing times may occasionally be slightly extended.
Please note that orders are not processed or shipped on weekends or public holidays.
Estimated Shipping Times
Once your order has been processed and shipped, estimated standard delivery times are:
- 5–12 business days (North America, Europe, Asia, and Oceania)
Shipping times may vary depending on customs processing, local postal services, carrier delays, weather conditions, or seasonal demand.
Delays & Exceptions
While we always do our best to ensure fast and reliable delivery, occasional delays may occur due to circumstances outside our control, including:
- High seasonal demand
- Carrier or logistics delays
- Customs clearance procedures
- Weather conditions or natural events
- Local postal service disruptions
We truly appreciate your patience and understanding.
If you ever need assistance regarding your shipment, our support team is always happy to help.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email containing your tracking number and tracking instructions.
Please allow some time for tracking updates to appear after shipment, as carrier systems may take time to refresh.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
LumiBump is not responsible for orders shipped to incorrectly entered addresses provided by the customer.
Please carefully review your shipping details before placing your order.
Contact Us
If you have any questions regarding shipping, feel free to contact us:
LumiBump
Website: lumibump.com
Email: info@lumibump.com
Address: 1360 Templeton Ave, Winnipeg, MB, Canada